Providing hands-on IT support and technical consulting for small businesses, with a focus on reliable infrastructure, troubleshooting, security fundamentals, and practical automation.

• Supported day-to-day IT operations: device setup, user support, account access, and issue resolution across Windows and common business applications.
• Configured and troubleshot networking components (routers, switches, firewalls, VPNs) to improve reliability and secure connectivity.
• Automated repeatable tasks with Python, PowerShell, and Bash to reduce manual work and improve consistency.
• Implemented monitoring and basic alerting using tools such as CloudWatch/Azure Monitor (learning labs) and traditional network monitoring tools.
• Documented configurations and troubleshooting steps to make environments easier to maintain and hand over.

French Medical Institute for Mothers and Children (FMIC), Kabul

• Developed and maintained the organization’s public website and internal web systems to support communication and operations.
• Contributed to the Family Hifazat application by improving features, performance, and user experience.
• Built and updated web pages, dashboards, and internal tools using HTML, CSS, JavaScript, and CMS platforms.
• Collaborated with IT and medical teams to gather requirements and deliver reliable, user-focused solutions.
• Performed debugging, security updates, and routine maintenance to improve stability and reduce service interruptions.

Completed a hands-on program focused on cloud fundamentals and practical implementation across AWS and Azure, including infrastructure, security basics, and automation.

Focused on networking, systems, security fundamentals, and programming basics.